A TORBAY care home has been investigated after allegations clients were mistreated.

But Torbay Care Trust has refused to reveal details of the investigation into the two-star rated Primley View Nursing Home, at Primley Park, Paignton.

The trust has also declined to reveal any information about the outcome of the investigation, or whether the complaint has been upheld.

The investigation was launched after an agency health care assistant, who had worked a number of shifts at Primley View, wrote to the home and the safeguarding team at Torbay Council raising concerns.

The letters of complaint have been seen by the Herald Express.

The allegations include claims that staff ignored patients needs for a 'considerable amount of time' while they carried on watching television.

A Torbay Care Trust spokesman said: "Recent concerns relating to this home have been thoroughly investigated, in line with agreed safeguarding procedures and in partnership with the relevant agencies.

"As is appropriate in such situations, we will be in direct contact with the complainant to discuss the outcome of this work.

"Our first priority is the health and well-being of the residents and we will continue to work closely with the home to ensure they are supported to make all appropriate developments to deliver care to the standards which the care trust demands."

Paul Bliss, the private owner of Primley View Nursing Home, added: "The proprietors and staff of Primley View Nursing Home take all matters regarding safeguarding and welfare of our residents extremely seriously.

"Our first priority is always the health and well-being of our residents.

"In line with our safeguarding procedures and in full co-operation with all agencies involved, we have thoroughly investigated this matter.

"We are entirely satisfied that in partnership with the Torbay Care Trust, we have taken all necessary steps to maintain our two-star good service quality rating awarded by Care Quality Commission at their last inspection."