Commendation for Torbay Hospital transport team
TORBAY Hospital’s Transport Team was ‘Highly Commended’ at a prestigious national event recognising organisations who deliver highest levels of patient care whilst maintaining efficiency.
The Hospital came a close second to the top prize for the Efficiency in Transportation and Logistics category in the national Health Service Journal Efficiency Awards at a ceremony in London on 25th September.
The awards, presented by the HSJ and Health Trust Europe, identify and reward organisations that have delivered tangible improvements in healthcare efficiency and cost savings, whilst maintaining the highest levels of patient care.
This year there was an unprecedented response across the 15 categories, and 114 NHS organisations and their partners were shortlisted for the awards demonstrating the enormous amount of hard work taking place every day within this sector.
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The Efficiency in Transportation and Logistics category, which recognises organisations that have introduced a specific initiative into clinical practice to improve patient safety, was shortlisted to just seven entries. Torbay Hospital was ‘Highly Commended’ in recognition of its patient transport fleet replacement project which has delivered a hugely improved patient experience as well as productivity gains and financial savings.
Detailed consultation with patients, staff and commissioners took place to enable the team to commission vehicles which would meet patient needs and were economically and environmentally sustainable. The vehicles are packed with some of the most up to date safety equipment allowing patients to be transported in the safest way possible and making them easier for staff to manoeuvre. A bespoke vehicle tracking and communications system was also introduced.
Announcing the winners, HSJ editor Alastair McLellan said: “In this room is the best evidence yet that some NHS organisations and their partners are reconfiguring services and systems in a way that delivers more for less.”
Transport Services Manager, Mike Andrews, said: “I am absolutely delighted that the team has been Highly Commended for this extremely successful project. The huge team effort is what has helped us to not only achieve our goals, but to exceed them.
“With reduced delays, improved patient experience and a vast improvement in staff morale, I feel my team can now meet the challenges we face. My congratulations and thanks go to each and every member of the team.”