New phone lines improve communication for Dartmouth Caring to help with increasing demand

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Tuesday, January 29, 2013
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This is SouthDevon

Dartmouth Caring is pleased to announce it now has an extra phone line to its existing two to allow easier access to the charity’s services - allowing the increasing amount of people accessing its services to get in touch with the charity.

The new phone lines were installed in the middle of last week by engineers. There was a short interruption in service during the installation, but since being switched back on the extra line has already allowed more people to contact the charity and its staff to make more calls out.

“We are pleased to have an extra phone line,” said the charity’s Coordinator and Manager Alison Stocks. “There has been an increase in demand for our services and support over the last few years, and it was getting quite difficult for people to get through to us on the phone, so it’s a welcome upgrade for us.

“We want to ensure that when people need us we are there – and our staff and volunteers can be even more responsive now to the needs of the people of Dartmouth.”

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If you would like to contact Dartmouth Caring, you can call on 01803 835384 or email enquiries@dartmouthcaring.co.uk.

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