TV cameras return as The Hotel attempts to go more up-market
NATIONAL television is homing in on Torquay again as the third series of The Hotel is to be aired at the end of the month.
The fly-on-the-wall documentary captured events this summer as Torquay's Grosvenor Hotel was hit by financial problems and was bought from Mark Jenkins by Grand Hotel boss Keith Richardson.
The first episode goes out at on Channel 4 on Sunday, December 30, at 8pm.
Hilarious guests Mr and Mrs Tickle are back, a hotel inspector is caught in a Fawlty Towers-type caper and Mark encounters all sorts of problems as he tries to push the Grosvenor more up-market.
Channel 4 said: "It's the start of another summer season at The Grosvenor in Torquay.
"After a long, lean winter, finances are at rock bottom, so hotel manager Mark decides that his 'three-star, bucket-and-spade' hotel is going up-market.
"Feisty reservations manager Alison Pennell is not convinced by Mark's new snobbish aspirations but is soon swept along in his maverick mission.
"The Grosvenor's newly promoted events manager, flamboyant ex-deputy manager Christian Scott-Lee, has been brought back to run these functions.
"His first task is to showcase the hotel with a glitzy magic ball and gala dinner. With money to make and people to impress, the stakes are higher than ever.
"But with ticket sales chaos, last-minute menu panic and a dessert disaster on the night, will Christian pull a rabbit out the hat or will he end up wishing he could do a disappearing act?"
The second programme, to go out the following Sunday, features an inspection by the AA and is set to resemble a scene from Fawlty Towers.
"Mark brings in a former AA chief hotel inspector as he tries to take the Grosvenor up-market.
"The hotel inspector books himself into the hotel undercover but word gets out and Alison and Christian are annoyed because they don't think they should be subjected to such scrutiny.
"From bed sheets to chocolate biscuits, the inspector has high standards and the Grosvenor is failing miserably on all counts."
The inspector couldn't have chosen a worse time to visit — the staff have a wedding to organise and resources are stretched to the limit.
The Channel Four spokesman says: "Bride and groom-to-be Tracy and Ted are tying the knot in true Welsh style.
"Tracy's planned a fairy tale wedding but one of her guests has been helping to calm her future husband's nerves with a bottle of whisky — or two.
"Also checking in are Grosvenor regulars Mr and Mrs Tickle. They're on the bubbly, celebrating 50 years of marriage — at least they think it's 50 years. Jack can't quite remember when they got married and Eileen doesn't seem too bothered."