Town fears for future as store closure looms

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Tuesday, August 26, 2008
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This is SouthDevon

THERE are fears for the future of Paignton town centre after the closure of Rossiters was announced.

Business leaders and politicians are calling for the Palace Avenue site to still be used for commercial purposes, not housing, or else the town will suffer.

The news that the 150-year-old Paignton shop will close in January left staff in tears.

And it added to a triple-whammy of bad news in Paignton after it was revealed that the Crossways shopping centre is now 80 per cent empty; the introduction of Torbay's first parking meters in Palace Avenue and news that Tesco Express is opening in Preston.

Adrian Sanders, MP for Torbay, said: "It would be very, very sad if we lost an area of town that provides 90-odd jobs and it became apartments.

"I hope that whatever happens, it is replaced by an employment opportunity.

"Torbay tends to be the first to go into recession and the last to come out. The only way to avoid this trend is to remove any barriers, one of which is transport.

"We also need to get an education system in place that will equip youngsters for a successful future.

"The new college is coming together, which is good, but we don't seem to have an economic plan in place to help diversify our employment options.

"What we have been seeing in the past few years is a number of family-owned businesses either going out of business or being taken over by a national company.

"That has two impacts — it changes the feel of an area so that it's difficult to tell one from another, and it means that profits go out of the town.

"That's not to say I'm against national chains, because they bring employment, but through them we won't become prosperous in the future."

Nigel Rossiter, whose family has run the outlet for 150 years, said there is not enough business to sustain operations.

Anthony Steen, MP for Totnes, said: "I would have thought there would be a push to change the site from light industrial to housing.

"Having said that, the housing market isn't too hot at the moment. We need to create jobs. We can't keep building more and more houses with nowhere for people to work.

"The fact is that at the moment Paignton's not flourishing. It's being somewhat neglected, so we need a long-term plan."

Rossiters employs 29 full-time staff and 62 part-time.

Gordon Oliver, chairman of Torbay Hospitality Association, said: "It's a devastating blow for Paignton. Crossways is already 80 per cent empty.

"It all shows that while tourism is allowed to reduce, so will our economy. The more the authorities penalise the car, the worse things will become. Torbay relies on people coming here by car.

"We'll be the dormitory of Devon. Torbay's being filled with residential property but no-one will have a job.

"The fact is we're too small to be a unitary authority. We should never have come out of Devon County Council. Torbay will continue to decline if something doesn't change."

The flagship shop is due to close its doors on January 31, 2009, and Mr Rossiter said the priority is to help employees secure new jobs.

Ruth Pentney, ward councillor for Clifton with Maidenway, said: "It's absolutely terrible and a great shame for the people who've lost their jobs.

"Rossiters is one of our most established traders, so the news is appalling. Trying to fill that space with something comparable, won't be easy, and the parking meters for Palace Avenue won't help matters.

"It's a big blow. All we can do is try to attract someone to take over the site."

Rossiters said the property would be put on the market for sale, with redevelopment an option.

Ian Doggett, the other ward councillor for Clifton with Maidenway, said: "People are horrified. It's really awful. It's a bad day for Paignton. We seem to be getting hit left, right and centre.

"Where do we go from here? That shop is unique. There are things you can get from it that you can't get anywhere else.

"I wasn't happy about parking meters going into Palace Avenue, because there are a lot of businesses there on a tight enough budget as it is.

"Not only is it a great shop but there's also a massive social side to it. A lot of older people meet up in there."

At Hoopers department store in Torquay general manager Annie Roberts said she was 'very sad' about the closure: "None of us want any shop to close."

But she said business is good for Hoopers' Torquay harbourside branch: "The retail climate is tough for everybody.

"We have had a very good August. I have been very pleased. We have cleared some old brands and stock and we have some fabulous new brands willing to invest in Torquay.

"You have to stay one step ahead, particularly with the growth of internet shopping.

"I am very sad about Rossiters. They had obviously done a lot of work to attract their target market."

Trevor Boobyer, director of Austins in Newton Abbot, said: "It's very sad. We have known them for some 40 years. We feel for them and for the staff. It is sad for the staff and for the community."

Austins has this year invested more than £1million on refurbishing its store, and Mr Boobyer said the investment was helping them through the credit crunch : "After that investment in our upgrade we would expect to do better than average, and we are."

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28 Comments

  • Profile image for This is SouthDevon

    by K Pitreal, Paignton

    Thursday, August 28 2008, 10:08PM

    “Tory boy is right. At some point, economic reality has to bite. The super markets and out of town retail outlets have largely eliminated, and will continue to eliminate small town centre competion in the sale of food, clothing furniture and electrical products.

    This is not going to reverse unless people change their shopping habits, which by and large they are not prepared to do having grown use to cheap products from the larger outlets. This combined with the drop in tourism in towns like paignton due to a number of factors - poor weather, cheap foreign holidays etc, not just bad civic leadership and vision can only end one way.

    The only hope for some towns is being able to create a sustainable centre around a hub of diverse specialist type shops as seen in e.g. totnes and dartmouth. These then attract a sufficient footfall through the town to make some smaller more standard retail outlets viable. However an area like south devon will only be able to sustain a certain number of such town centres and I think we are nearly at that limit already.

    Ultimately societies change, and the places where they live have to change too. History shows us that even the greatest cities can fall if circumstances change so why should outdated ex-tourist resorts be any different”

  • Profile image for This is SouthDevon

    by Dave Wavy, Cricklewood

    Thursday, August 28 2008, 6:26PM

    “'Tory Boy' in a roundabout way has a point. Our communities seem solely dictated by market forces in the laissez faire Conservative Party (tax cutting!!??) approach to local government. South Devon and Paignton does have a unique selling point whch is largely ignored, the environment, produce and local culture should be used and built upon instead of pandering to the lowest common denominator. Here's an idea, how about planning the future of Paignton for peolple who live there rather than for cheap 'family' holidays. The musical talent talent for example in the area is huge and varied why not encourage it? Paignton's problems are numerous but not insurmountable. Some of those huge council tax charges must be ploughed back to revise the town investment breeds investment. A zero tolerance approach to those only willing to contribute to the downfall of the community (street drinkers, hard drug pushers, tory councillors with the social conscience of a banana, teenage thugs, and indifferent parents). If the quick fix is avoided the Rossiter's and all those empty shops in the town could be packed. Problem is hard times are here and it may be too late :(”

  • Profile image for This is SouthDevon

    by jane, paignton

    Thursday, August 28 2008, 2:18PM

    “it doest surprise me paignton employers people dont earn high wages to shop in rositters we need primart or argos not marks food store .”

  • Profile image for This is SouthDevon

    by Tory Boy, Torquay

    Wednesday, August 27 2008, 5:14PM

    “Lets face it, Supermarkets are here to stay. Online shopping is here to stay. Out of town malls and retail parks are here to stay.

    Its unfortunate but the town centres of all small towns will slowly contract to some sustainable point or will collapse completely, since in reality they no longer represent the trading centres that most of them arose as in their beginnings, and it is pointless trying to maintain them as such.

    the consumer only has themselves to blame, if blame is the right word, since ultimately this is market forces fully at work dictating and being dictated by our shopping habits and consumer preferences.”

  • Profile image for This is SouthDevon

    by Preston Girl, Preston

    Wednesday, August 27 2008, 3:07PM

    “To H I Manning: I think that the majority, if not all of our councillors ARE Devon born. Perhaps we should have a council composed of incomers who have seen much better value for money in the places where they have lived previously and may well have a different set of priorities that would stand a better chance of revitalising the moribund Bay”

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